The room setup had extra outlets and was spacious. Staff at check-in were exceptionally friendly. The location is tricky to find, with misleading signage. Breakfast options were standard with no smoothies available during my stay.

During my stay, I appreciated the spacious, comfortable room and the friendly staff made me feel welcome. A minor hiccup with pool maintenance didn't overshadow the otherwise enjoyable experience. Perfect spot for my road trip!

Had a great time with friends! Loved the indoor pool, and plenty of restaurants nearby. Kids enjoyed shopping and the arcade, while we checked out the local music scene. Staff was super friendly too!

The hotel entrance is tricky to find. Make sure to follow the signs carefully or you might miss it.

The lobby was tastefully decorated, creating a welcoming atmosphere. The staff were exceptionally courteous and attentive, making it easy for seniors like me to navigate around. I particularly enjoyed the accessible amenities and comfortable lounge areas.

A clearer entrance sign would be helpful.

The lobby was beautifully decorated, creating a welcoming atmosphere. It was easy to navigate, and the accessible amenities made my stay delightful. I particularly appreciated the comfortable lounge areas where I could relax and socialize.

Clearer signage for entrance would be helpful.

Amid a snowstorm, the staff provided exceptional service, with one employee going above and beyond to help with a flat tire situation. The rooms were clean, quiet, and the windows spotless, making for a comfortable stay. Breakfast offered a good variety, but fresh fruit would enhance it. It was great to find ample free parking, especially since this can be hard to come by in many areas.

The staff were incredibly friendly and helpful during our visit. The cleanliness of the room was impressive, creating a comfortable atmosphere for our family.

The broken window shades impacted our privacy.

great for exploring parks and local restaurants

I had a pleasant stay, the staff was friendly and responsive, and the breakfast offered plenty of options to fuel my weekend adventures.

great access to parks and dining in syracuse area

We had a pleasant stay here with a clean, spacious room and appreciated the easy walk to several family-friendly restaurants nearby, making our meals a breeze while exploring the area and enjoying the park views at Carrier Park just a short drive away.

Exceptional staff and delicious breakfast!

I had a wonderful stay with particularly friendly staff who went out of their way to help. The breakfast options were varied and included freshly baked cookies and smoothies, which were delightful. The room was comfortable and spacious, making for a pleasant stay overall. However, I would have liked a bit more attention to cleanliness in the room.

Our family enjoyed the spacious room with a comfy king bed. The breakfast had a great variety, and the coffee was top-notch! We loved that we were close to shopping and entertainment options perfect for everyone, including the kids.

My kids wished there was a more engaging play area for them to enjoy.

I loved the comfortable, quiet room and the fast, free WiFi was a lifesaver. The location was also super convenient for visiting family.

Felt very much at home, no complaints whatsoever.

great access to parks and dining options for weekend strolls

During my stay, I really appreciated the hotel's proximity to the E.M. Mills Rose Garden, which made for a lovely walking experience, and the nearby dining options gave me plenty of choices after my city explorations. the staff was friendly and helpful, making it a comfortable stay overall. As a solo traveler, the Executive King Room was spacious enough for my needs, though the couch in my room had a questionable stain that made me uneasy about sitting on it.

The room was clean, comfortable, and had enough space for all of us. Breakfast was solid too, they had a decent spread that really helped kick-start the day.

It wasn’t exactly cheap, but for what we got, it was still acceptable.